Shipping policy

Shipping Policy

Thank you for shopping with us. At APPAREL 21 PTY. LTD., we are committed to providing a smooth and reliable shipping experience for every customer.

Order Processing

Orders are processed within 1–3 business days after payment has been successfully received.
Orders are processed Monday through Friday, excluding weekends and public holidays.
During peak seasons or promotional events, processing times may be slightly longer.

Shipping Time

Estimated delivery times are as follows:

Region	Estimated Delivery Time
United States	5–10 Business Days
Canada	6–12 Business Days
United Kingdom	5–10 Business Days
Australia	3–8 Business Days
Europe	6–12 Business Days
Other International Destinations	7–15 Business Days

Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, carrier delays, or other unforeseen circumstances.

Shipping Costs

Shipping costs are calculated at checkout based on your destination and selected shipping method.

From time to time, we may offer free shipping promotions. Any applicable offers will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information. Tracking details may take 24–72 hours to become active after shipment.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer unless otherwise stated.

Incorrect Shipping Information

Please ensure that your shipping address is accurate before completing your purchase. We are not responsible for delays or additional shipping costs resulting from incorrect or incomplete address information provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible. We will work with the shipping carrier to investigate the issue and assist you in finding an appropriate solution.